Refund Policy

  • We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
  • Starting a Return:
    • To start a return, you can contact us at info@dwnreverie.com.
    • If your return is accepted, you'll be provided with instructions on how and where to send your package.
    • Please note that return shipping costs will be the customer's responsibility.
  • Refunds:
    • We will notify you once we've received and inspected your return, and let you know if the refund was approved or not.
    • If approved, you'll be automatically refunded on your original payment method within 10 business days.
    • Please remember it can take some time for your bank or credit card company to process and post the refund too.
    • If more than 15 business days have passed since we approved your return, please contact us at info@dwnreverie.com.

If you have any questions or concerns about the return process, please do not hesitate to reach out to us at info@dwnreverie.com. We are here to assist you with any return inquiries you may have.